CTWP Service Department
Company wide we employ over 50 people as technicians and support personnel, many have over 20 years of experience with CTWP alone.
We pride ourselves in providing quality, prompt and professional service from the time a call is placed to the time the call is completed.

Training
We invest in factory training our staff so that they're completely up to date on all the latest office technology, we also invest in training YOU.
When you buy a product from CTWP, we don't just close a sale and move on. We test your new equipment before it arrives. When we do arrive on site we don't just hook up a machine and leave. We thoroughly train your key personnel and answer any questions they have about your new equipment to insure a smooth installation.

Before the Sale
Our service begins even before you purchase equipment from CTWP. Our application specialists work with you and our sales department to insure the proper product for your needs. Our technicians and sales staff provide a complete and customized demonstration for you.

After the Sale
We guarantee response within 4 ½ business hours of your call. We're local, so the service technician and the parts are dispatched from our facility nearest you. Our service technician arrives at the right time, with the right part, and the right skills to handle any problem.